How do I tell which Motorola STB I have?

[MrPorterhouse]

I recently swapped out an old digital Motorola SD cable box with a new Motorola HD digital box. The box is from Comcast in the Cleveland area. I asked my installer which model the box was and he was clueless. I know that it is either the Motorola 5100 or Motorola 6200, but I don't know which one.

I looked these boxes up on Motorola's website, and they look identical in appearance and very similar in features. The 6200 is the newer version, and the Comcast installer said that he just received some new boxes and the box he gave me was only the second one he had ever installed. But what's new to him, might in fact be the old 5100.

So, what is the difference in these boxes, and how do I tell which one I have?

I am sending an email to Comcast also.

Thanks

[dmorley]

the 5100 will have the firewire port missing, and the 6200 should have it

[Ratman]

Isn't there usually a label (of sorts) either on the back or bottom?

[MrPorterhouse]

Yes, there is a label. But no, it doesn't give me a model number. It actually has many numbers, like serial and identification numbers from Comcast. No indication from Motorola as to what model it is. I will see if I can decifer the code of numbers to see if it makes sense.


I believe I saw the firewire port, I wil check when I get home.

thanks

[MrPorterhouse]

OK, after further review, I checked the BOTTOM, and there it was, the label. Thanks RATMAN, I should have checked there earlier.

It the DCT 6200.