Faced With A Dilemma

[rrssss]

Hello forum,

I bought me a Panasonic high def TV CT-30WC14 the other day. Even though I am still waiting for my high def Dish PVR 921 receiver to arrive via FedEx, I'm impressed with the TVs sleek looks and bright picture even though I am still looking at standard definition broadcasts through Dish Network's PVR 721. At first I was disappointed at the fuzziness of the picture until I read in the forums that this is a common problem with standard definition broadcasts and a high definition TV. So I was relieved that I would not have to lug the heavy set back to Walmart for an exchange. But yesterday the TV lost its ability to select previous and next channels consecutively using the shuttle button on the remote. The only way to change channels now is to manually key them in by pressing the channel number on the remote which is really no big problem since the TV will stay in channel 3 while I switch channels on the PVR. I suspect I broke the TV when I used a signal booster between the receiver I am presently using and the TV, hoping it would clear up the picture, which it didn't. So do you think I should take the TV back to WalMart for an exchange for this channel selection problem or just learn to live with it? The only person who is able to help me carry the heavy unit to my truck and bring the new one back inside the house is my poor 83 year old Daddy. He was the one who helped me lug the one I have now into the house. What do you think I should do?

Thanks,
Roy

[Ratman]

Do the channel up/down buttons on the front panel of the TV work properly? If so... then it's probably a problem with remote.

Do you use the remote to operate the PVR? Are you sure the remote is set to "TV" mode and not "PVR", DVD, VCR mode(s)?

[rrssss]

Thanks for the reply.

Yes, the same problem exists when using the buttons on the front of the TV. And yes, the TV button on the remote had been pressed prior to me operating the remote, the TV button even flashes red momentarily showing that the remote is in TV mode. And I also made sure that the TV wasn't set up to scan only the "my favorites" channels (in the case where only one channel would be selected ((default mode)). It is set to scan all of them, not just "my favorites". I tried it both ways and the TV WILL scan any channels consecutively using the remote I have selected as my favorites but it will not scan any channels when it is set to "ALL".

The TV will also do a complete automatic channel scan from the set up menu (the last icon in setup that shows a little TV being lifted out of it's carton) but not from the split screen mode using the remote. It will not go past channel 3 in this mode.

If you can think of anything else to try, please tell me.

Again, thanks for the reply.
Roy

[Ratman]

Sounds like a return/exchange IMO.

[rrssss]

Guess what? I figured out what was wrong with the consecutive channel search! I fixed it! In setup, the third little icon for channels, the settings for Favorites and All are backwards. If you want the TV to consecutively scan or select all channels it must be set to favorites. And if you want the TV to consecutively scan or select your favorite channels, it must be set to All. It's backwards but I can live with that. When I first hooked up the TV, it must have been already set to Favorites at the factory which is why I could scan through all channels consecutively even it there was no signal on the channels. I must have set it to All later on and that caused the problem because the TV then would only consecutively scan/search for my favorite channels but since only one channel was selected by default, pressing the forward/backward channel selector on the remote would not let the TV change from that one channel (which was channel 3), making me think the TV had lost it's ability to consecutively scan or select all channels. Now I feel like a 150 pound load has been lifted off of me.

Roy