Bullet1488
02-06-2006, 01:35 AM
Voices, Please excuse the length-I promise there's a point in there:)
In the beginning of January my wife left her job due to illness. At that point I researched long and hard to find a nice TV to help pass the time with what she loves(movies). I wanted a DLP set between 50" & 55". I had about 8 feet of distance between seating and set. After looking at the Samsung and Sony models I made my choice. I went with the big screen leader. I chose the Mits WD52525 (crash landed on it more like). I won it at auction on eBay for what felt like a great deal. Thousands under retail and now I know why! I went through three different shipping methods and waited almost three weeks for it's arrival. After the hell it arrived Friday at 6:30 p.m. Just in time for my wife and I to enjoy her Steelers. Before I went to work I wanted to show her what all the hype was about. I was mortified! Below is a description of what happened when I plugged it into my surge protector.
I hit the power button and I saw the TIMER light start to blink furiously. I waited that out with no picture showing thinking it had to warm up. Second-I heard the FAN kick on. Along side the fan engaging I heard a crackling sound near the filter and what sounded like an engine trying to start up. A very fast flash of light flickered but never any sustaining image or sound. It would rev up and fade-rev up and fade. The TIMER light went solid and then started to blink and fade. It did this until the FAN shut off and the LAMP light came on SOLID RED! The picture nor the sound ever emerged. A total silent black screen. I know you're going to say replace the lamp dummy. Before the set was sent-the seller replaced the lamp and sent the old one as proof. I even took the lamp out and checked it for my own good. BRAND NEW. Understand this as well-The STATUS light never ONCE came on or even blinked. The TV is now sitting in front of my HT seats USELESS. I hit the MENU & DEVICE buttons to get the error message. The error message is 34. That is explained as LAMP ABNORMALITY.
I have been on every Tech site and have had grim explanations that the seller obviously sent a DOA set. I've been told it could possibly be the light engine? The Chassis? Bad lamp (even though it was just replaced) A bad power supply? A faulty connection at the lamp or a combination of fatal flaws? I was told it could possibly be a simple connection issue? Not likely though---------
Of course this happens on a Saturday! This is killing my relationship. My wife and I feel like we've been robbed. I want to file a claim through PayPal and eBay on Feb 7th. If it's a simple problem covered by warranty than I can accept the steps taken and release the funds to the seller. I need a difinitive answer so I know whether or not to file and pursue action. I need to get back the much needed money for a household that I hold up! This is really important. If you can help me a.s.a.p you'd be doing the world for us!
Bobby Land
In the beginning of January my wife left her job due to illness. At that point I researched long and hard to find a nice TV to help pass the time with what she loves(movies). I wanted a DLP set between 50" & 55". I had about 8 feet of distance between seating and set. After looking at the Samsung and Sony models I made my choice. I went with the big screen leader. I chose the Mits WD52525 (crash landed on it more like). I won it at auction on eBay for what felt like a great deal. Thousands under retail and now I know why! I went through three different shipping methods and waited almost three weeks for it's arrival. After the hell it arrived Friday at 6:30 p.m. Just in time for my wife and I to enjoy her Steelers. Before I went to work I wanted to show her what all the hype was about. I was mortified! Below is a description of what happened when I plugged it into my surge protector.
I hit the power button and I saw the TIMER light start to blink furiously. I waited that out with no picture showing thinking it had to warm up. Second-I heard the FAN kick on. Along side the fan engaging I heard a crackling sound near the filter and what sounded like an engine trying to start up. A very fast flash of light flickered but never any sustaining image or sound. It would rev up and fade-rev up and fade. The TIMER light went solid and then started to blink and fade. It did this until the FAN shut off and the LAMP light came on SOLID RED! The picture nor the sound ever emerged. A total silent black screen. I know you're going to say replace the lamp dummy. Before the set was sent-the seller replaced the lamp and sent the old one as proof. I even took the lamp out and checked it for my own good. BRAND NEW. Understand this as well-The STATUS light never ONCE came on or even blinked. The TV is now sitting in front of my HT seats USELESS. I hit the MENU & DEVICE buttons to get the error message. The error message is 34. That is explained as LAMP ABNORMALITY.
I have been on every Tech site and have had grim explanations that the seller obviously sent a DOA set. I've been told it could possibly be the light engine? The Chassis? Bad lamp (even though it was just replaced) A bad power supply? A faulty connection at the lamp or a combination of fatal flaws? I was told it could possibly be a simple connection issue? Not likely though---------
Of course this happens on a Saturday! This is killing my relationship. My wife and I feel like we've been robbed. I want to file a claim through PayPal and eBay on Feb 7th. If it's a simple problem covered by warranty than I can accept the steps taken and release the funds to the seller. I need a difinitive answer so I know whether or not to file and pursue action. I need to get back the much needed money for a household that I hold up! This is really important. If you can help me a.s.a.p you'd be doing the world for us!
Bobby Land
