mdennis74
09-30-2007, 01:23 AM
This is similar but not identical to the problem reported with earlier Element models.
TV was great for about 3 months. Then, I hooked up my PC with a VGA cable. TV worked fine. Picture was great! The computer didn't freeze; I did my normal work and then disconnected the TV as normal through 'function-f8' and unplugging the VGA. (I have done this with several other models with no problem). The TV then naturally said there was "no signal." So far so good.
While reaching for the remote to change the source back to my component video, the TV message changed and said that because there was no signal, the TV would power down automatically. It then did so, before I could get the source changed. From disconnecting the laptop to auto-shut-off was less than 10 seconds - hardly enough time to change the source!
Ever since then, the red standby light remains on but the TV will not power up. Note that it didn't crash as reported with earlier models - it TURNED ITSELF OFF and is frozen on standy.
Any ideas? Element is still (a year after other people reported the problem) giving the runaround, when you can get someone to answer the phone in the first place. (I have spent much time on hold only to be disconnected automatically before someone answers). The website only suggests making sure you're plugged in - well, duh, the red standby light is on, right? I've tried the standard unplug-and-wait and I've checked both the fuse, and the batteries in my remote. Circuit City has a 14+ day wait for service on my extended warranty. I would love not to have to wait that long if anyone has ideas.
TV was great for about 3 months. Then, I hooked up my PC with a VGA cable. TV worked fine. Picture was great! The computer didn't freeze; I did my normal work and then disconnected the TV as normal through 'function-f8' and unplugging the VGA. (I have done this with several other models with no problem). The TV then naturally said there was "no signal." So far so good.
While reaching for the remote to change the source back to my component video, the TV message changed and said that because there was no signal, the TV would power down automatically. It then did so, before I could get the source changed. From disconnecting the laptop to auto-shut-off was less than 10 seconds - hardly enough time to change the source!
Ever since then, the red standby light remains on but the TV will not power up. Note that it didn't crash as reported with earlier models - it TURNED ITSELF OFF and is frozen on standy.
Any ideas? Element is still (a year after other people reported the problem) giving the runaround, when you can get someone to answer the phone in the first place. (I have spent much time on hold only to be disconnected automatically before someone answers). The website only suggests making sure you're plugged in - well, duh, the red standby light is on, right? I've tried the standard unplug-and-wait and I've checked both the fuse, and the batteries in my remote. Circuit City has a 14+ day wait for service on my extended warranty. I would love not to have to wait that long if anyone has ideas.








