DamselinDistress
07-09-2003, 11:35 AM
I purchased a Panasonic HD-TUS20 1.5 years ago. Recently a salesperson told me about a software upgrade to correct the audio/video drop I was experiencing. After calling the service/repair center I sent it in. I was later told that I had the upgrade already, but for $150 they could clean it and that might help. I had them just send it back. After hooking it up, I now have a green picture. I have checked the connection and tried a different set of component cables to no avail.
Panasonic is not being too helpful with my dilemma.
Please help.
spaceman_spiff
07-09-2003, 02:21 PM
One thing that comes to mind is if the connections were switched when they serviced your box. They might have switched YPbPr to PbYPr or the other eight combinations. I would try to switch component cables and see if it works. I dont think it will damage the TV. Guys, anyone who can shed some light on this.
I hope they have not disconnected or broken one of the connections inside the STB which could lead to a problem like yours. Opening up the cover of the STB to resolder or checking that would be an idea, dont know how inclined are you to do this.
I had a problem with my component cable connection one time and all I saw was green tint on black and white. I cleaned all the connections and reconnected them, then it was perfect.
