View Full Version : Strange Problem with KP46WS510
cjhsa
12-22-2003, 01:27 PM
I have my Sony SATHD-200 connected via DVI. Whenever I use a different input, for example the DVD player or Gamecube, when I switch back to the DVI input (7), there is no picture, only sound.
I have to power cycle the TV to get it to work again.
Any ideas what could be the problem? Is there something wrong with my set?
joetelecom
12-31-2003, 03:18 PM
I have the same model tv and also use the dvi input but i don't have any video problems. Maybe you have a bad dvi cable? Have you called sony customer support? if so how is there sevice, i heard that is was very slow.
joetelecom
12-31-2003, 03:22 PM
sorry,
THEIR and SERVICE
There is an "edit" button at the bottom (right) of each post allowing for corrections/changes, etc. No need to add another post...
cjhsa
01-01-2004, 08:41 PM
I'm not worried about grammar on a HD board.
I purchased a 3-year extended service contract on this TV. The tech came out yesterday and ran a full diagnostic. I wasn't able to recereate the problem which I'd seen happen twice. He found nothing wrong with the TV.
I had him do a full professional convergence and the the set looks better than ever. So, it wasn't a complete waste of time.
What I saw was likely just a digital glitch, and power cycling the TV was the equivalent of rebooting your PC. Ideally, a wall disconnect for a minute would do a "soft" reset of the TV.
