Need advice on my 51-inch Hitachi HDTV

[Ken1975]

I bought a Hitachi 51G500 about 2 weeks ago after doing a lot of searching. It's been getting a lot of use in that time, but I'm concerned about it because of a glitch that has occurred twice:

- The first time, the picture became blurry and the colors changed as if being tuned. It wouldn't work itself out after a minute or two, but did once I turned the TV off and back on again.

- The second time, the exact same thing happened as before, but this time I wasn't able to turn it off with the remote or the power button. I had to unplug the TV and then plug it back in. Once done, it was fine.

I have a VCR, DVD, and a combo TiVo/DirecTV receiver hooked up to it. Both times that this has happened, I was watching something recorded by TiVo if that makes a difference.

I have a deal with the place that I bought it from in which they will replace the TV for the first month. After that, it reverts to the manufacturer's warranty. Since I'm within the first month, I'm thinking about getting it replaced.

Can anyone shed some light on what might be causing this? Any opinions on what I should do? Thanks in advance!

[HurstGN]

Tell them it's a dud right out of the box and have it replaced. Intermitent problems can be a nightmare to track down, although, if it's like my 57", there isn't much inside.

[daddis01]

I agree, if you can get your retailer to do it I'd go for a full unit replacement. Once they start, they could work on it forever. Did you buy it from a local store?

[Ken1975]

I did buy it from a local store, and I kept the huge box that it came in. I think that I will ask to have it replaced. It'll cost me shipping of about $40 or so, but it'd probably be worth it to rid myself of the problem.

[gnfanatic]

Ken, thats a great tv. I got the same one. The guy in the other forum who told you that Hitachi is Junk is a Moron. I love my tv, Hitachi has one of the highest ratings to. I would call them up and demand a replacement.
good luck
Ralph

[summerfun]

I don't know who said Hitachi is junk, they obviously don't have a clue. Hitachi RPTV sets are among the best. They also make the internal components for many of the other RPTV sets out there.

I have owned an Hitachi Ultravision for 10 years and it has been fantastic.