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Administrator
Join Date: Jan 2002
Location: Philly
Posts: 639
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Ok, im gonna ask about DVI to sony online..here goes..
Ill act all dumb and stuff to see how it goes...
Max: Hi, my name is Max. How may I help you? You: Hi Max...Im sure you are aware of the DVI issue with big screen tv's.... Max: Welcome to Sonystyle.com. You: I have a 57hw40 You: without DVI Max: Yes, You: the new tv's at CC and bestbuy have the DVI You: new sony's that is Max: Okay. I am glad to hear that you have a Sony television. Max: You are right, they have DVI interface now. You: What will sony do for me to get upgraded to DVI with this 57" tv I just bought weeks ago! You: I hope its free! You: I dont want to get the shaft and miss out on 1080i network tv! GOT DISCONNECTED FOR SOME REASON... lets try again.. Max: Hi, my name is Max. How may I help you? You: what happened? Max: Welcome to Sonystyle.com. You: got disconnected.. Max: I guess you got disconnected. You: hmm..sorry You: back to the DVI issue...what are sony's plans? Max: Please contact our product inquiries team at the toll free number 1-800-222-7669. You: what have they told you? Max: They haven't informed us about this so far. You: WHAT????????? You: your kidding right You: Am i screwed? Max: No, not at all. You: should i contact my lawyer? You: =) Max: Please call the customer service team first to get help. You: Sony will have an upgrade eh? You: ok, welll, thanks for the help... I hope I remain a sony customer after all this is over..
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*Joe the Admin*
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